Terms & Conditions

Basic concepts

Site visitor — a person who came to the site zummagic.ru without the purpose of placing the Order.

User — a Site visitor who accepts the terms of this Agreement and wants to place Orders in the Online store zummagic.ru.

Buyer — the user who placed an Order in the Online store zummagic.ru.

The seller is A LIMITED LIABILITY COMPANY "ZOOM MAGIC "(TIN 7726458932, location: 115191, Moscow, per. Dukhovskoy, 17 p. 15 floor 2, room 12, office 101).

Online store — an Internet site owned by the Seller, located on the Internet at zummagic.ru, where the Goods offered by the Seller for purchase are presented, as well as the terms of payment and delivery of Goods to Buyers.

Website — zummagic.ru.

Product — branded clothing, amulets and accessories presented, presented for sale on the Seller's Website.

Order — a duly executed request of the Buyer for the purchase and delivery to the address specified by the Buyer / by means of pickup of the Goods selected on the Website.

1. General provisions

1.1. The Seller sells Goods through the Online store at zummagic.ru

1.2. By ordering Goods through the Online Store, the User agrees to the terms of sale of Goods set out below (hereinafter referred to as the Terms of Sale of Goods). In case of disagreement with this User Agreement (hereinafter referred to as the Agreement / Public Offer), the User is obliged to immediately stop using the service and leave the site zummagic.ru.

1.3. These Terms of Sale of goods, as well as information about the Goods presented on the Website, are a public offer in accordance with Article 435 and paragraph 2 of Article 437 of the Civil Code of the Russian Federation.

1.4. The Agreement may be changed by the Seller unilaterally without notifying the User/The buyer. The new version of the Agreement comes into force after 10 (Ten) calendar days from the date of its publication on the Website, unless otherwise provided by the terms of this Agreement.

1.5. The Public Offer is recognized as accepted by the Site Visitor/By the Buyer from the moment of registration of the Visitor on the Site, placing an Order by the Buyer without authorization on the Site, as well as from the moment of accepting an Order from the Buyer by phone +7 905 762 00 08 (for calls from Moscow and the regions).

The retail purchase and sale agreement is considered concluded from the moment the Seller issues a cash or commodity receipt to the Buyer, or another document confirming the payment of the goods. By informing the Seller of his e-mail and phone number, the Site Visitor/User/The Buyer agrees to the use of these means of communication by the Seller, as well as by third parties engaged by him for the purpose of fulfilling obligations to Site Visitors/By users/By the Buyers, for the purpose of carrying out newsletters of an informational nature containing information about the transfer of the order for delivery, as well as other information directly related to the fulfillment of the Buyer's obligations under this Public Offer.

2. Subject of the agreement

2.1. This Agreement applies to all types of Goods and services presented on the Site, as long as such offers with a description are present in the catalog of the Online store.

3. Registration on the website

3.1. Registration on the Website is carried out on the page zummagic.ru/register.

3.2. Registration on the Website is not mandatory for placing an Order.

3.3. The Seller is not responsible for the accuracy and correctness of the information provided by the User during registration.

3.4. The User undertakes not to disclose to third parties the username and password specified by the User during registration. If the User has any suspicions about the security of his login and password or the possibility of their unauthorized use by third parties, the User undertakes to immediately notify the Seller about this by sending an appropriate email to: info@zummagic.ru.

3.5. User Communication/The interaction of the Buyer with the managers and other representatives of the Seller should be based on the principles of generally accepted morality and communication etiquette. It is strictly prohibited to use obscene words, swearing, offensive expressions, as well as threats and blackmail, regardless of the form in which they were addressed and to whom they were addressed. Otherwise, the User account/The buyer on the Site will be blocked and further service will be denied.

4. The product and the procedure for making a purchase

4.1. The Seller ensures that the Goods presented on the Website are available in its warehouse. The photos accompanying the Product are simple illustrations for it and may differ from the actual appearance of the Product. The descriptions/characteristics accompanying the Product do not pretend to be exhaustive and may contain typos. To clarify the information about the Product, the Buyer should contact the store. The information provided on the Website is updated every day.

4.2. If the Goods ordered by the Buyer are not available in the Seller's warehouse, the latter has the right to exclude the specified Goods from the Order / cancel the Buyer's Order, notifying the Buyer by sending an appropriate email message to the address specified by the Buyer during registration (or by calling the manager).

4.3. In case of cancellation of a fully or partially prepaid Order, the cost of the canceled Goods is returned by the Seller to the Buyer in the manner in which the Goods were paid for.

4.4. The Buyer is fully responsible for providing incorrect information, which resulted in the inability of the Seller to properly fulfill its obligations to the Buyer.

4.5. After placing an Order on the Website, the Buyer is provided with information about the number and content of the order by sending an electronic message or by phone via SMS.

4.6. The manager servicing this Order clarifies the details of the Order by phone, agrees on the delivery date, which depends on the availability of the ordered Goods in the Seller's warehouse and the time required for processing and delivery of the Order.

4.7. The date of delivery of the Goods may be changed by the Seller unilaterally if there are objective, in the Seller's opinion, reasons.

5. Order delivery

5.1. Methods, as well as approximate terms of delivery of Goods are indicated on the Website in the "Delivery and payment" section at zummagic.ru/dostavka-i-oplata. Specific delivery times can be agreed upon by the Buyer when confirming the order.

5.2. The territory of delivery of the Goods presented on the Website is limited to the borders of the Russian Federation and Kazakhstan.

5.3. Delays in delivery are possible due to unforeseen circumstances that occurred not through the fault of the Seller.

5.4. Upon delivery, the Order is handed over to the Buyer, or to a third party specified in the Order as the recipient (hereinafter, the Buyer and the third party are referred to as the "Recipient"). If it is impossible to receive an Order paid by cash payment by the above-mentioned persons, the Order can be handed over to a person who can provide information about the Order (the departure number and/or the Recipient's full name), as well as pay the Order cost in full to the person delivering the Order.

5.5. In order to avoid fraud cases, as well as to fulfill the obligations specified in clause 5. of this Agreement, when delivering a prepaid Order, the person delivering the Order has the right to request a document certifying the identity of the Recipient, as well as to indicate the type and number of the document provided by the Recipient on the Order receipt. The Seller guarantees the confidentiality and protection of the Recipient's personal data (clause 9.1.).

5.6. The risk of accidental loss or accidental damage to the Goods passes to the Buyer from the moment the Order is handed over to him and the Recipient of the Order signs the documents confirming the delivery of the Order. In case of non-delivery of the Order, the Seller reimburses the Buyer for the cost of the Order and delivery prepaid by the Buyer in full after receiving confirmation of the loss of the Order from the Delivery Service.

5.7. The cost of delivery of each Order is calculated individually, based on the weight of the Goods, the region and the method of delivery, as well as (if necessary) the form of payment, and is indicated on the Website.

5.8. The Seller's obligation to transfer the goods to the Buyer is considered fulfilled at the time of delivery of the Goods by the courier to the Recipient, receipt of the Goods by the Recipient at the post office or pick-up point.

Upon receipt of the Order at the post office, the Recipient, after paying for the delivered Goods, is obliged to inspect the delivered Goods and open it in the presence of employees of the Russian Post or transport company to check the Goods for compliance with the declared quantity, assortment and completeness of the Goods, as well as to check the service life of the delivered Goods and the integrity of the packaging. If there are claims to the delivered Goods (under-investment, attachment of Goods other than those specified in the inventory of the shipment, manufacturing defects, other claims), at the direction of the Recipient, employees of the Russian Post draw up an Act on the identified inconsistencies. If the Recipient has not filed claims in the above manner, the Seller is considered to have fully and properly fulfilled its obligation to transfer the Goods.

5.9. When accepting an Order from a courier, the Recipient is obliged to inspect the delivered Goods and check it for compliance with the declared quantity, assortment and completeness of the Goods, as well as check the service life of the delivered Goods and the integrity of the packaging. If there are no claims to the delivered Goods, the Recipient signs the "Order Delivery Form" and pays for the Order (in the absence of a 100% prepayment). The signature in the delivery documents indicates that the Recipient has not declared any claims to the Goods and the Seller has fully and properly fulfilled his obligation to transfer the Goods.

5.10. The courier's time at the Recipient's address is limited to 15 minutes.

5.11. Delivery to shopping centers and office buildings is carried out before the main entrance.

5.12. The goods presented on the Website, in terms of quality and packaging, comply with GOST and TU, which is confirmed by the relevant documents (certificates, etc.).

5.13.To clarify the date, time and, if necessary, the delivery route, you can contact the manager, who contacts the Buyer to confirm the Order.

5.14. The User understands and agrees that:

delivery is a separate service that is not an integral part of the Goods purchased by the Buyer, the performance of which ends when the Recipient receives the Goods and makes payment for it. Claims to the quality of the purchased Goods that arose after receiving and paying for the Goods are considered in accordance with the Law of the Russian Federation "On Consumer Rights Protection". In this regard, the purchase of Goods with delivery does not give the Buyer the right to demand delivery of the purchased Goods for the purpose of replacement, does not make it possible to replace the Goods by visiting the Buyer and does not imply the possibility of returning the cost of delivery of the Goods in cases where the Buyer has the right to a refund for the Goods as such, in accordance with the Law of the Russian Federation "On Consumer Rights Protection".

6. Payment for the goods

6.1. The price of the goods is indicated in rubles of the Russian Federation and is not subject to value added tax, due to the Seller's application of the "Simplified Taxation System" in accordance with Article 26.2 of the Tax Code of the Russian Federation.

6.2. The price of the Goods on the Website can be changed by the Seller unilaterally. At the same time, the price of the Goods ordered by the Buyer is not subject to change.

6.3. Features of payment for Goods on the website using bank cards and electronic money:

6.3.1 In accordance with the Regulation of the Central Bank of the Russian Federation "On the issue of bank cards and on operations performed using payment cards" dated 24.12.2004 No. 266-P, operations on bank cards are performed by the cardholder or a person authorized by him.

6.3.2 Authorization of bank card transactions is carried out by the bank. If the bank has grounds to believe that the transaction is fraudulent, the bank has the right to refuse to perform this operation. Fraudulent transactions with bank cards fall under the scope of Article 159 of the Criminal Code of the Russian Federation.

6.3.3 In order to avoid cases of various kinds of illegal use of bank cards when paying, all Orders placed on the Website and prepaid with a bank card are checked by the Seller. In order to verify the identity of the owner and his / her eligibility to use the card, the Seller has the right to require the Buyer who has placed such an order to present an identity document.

6.3.4 The Seller immediately after paying for the order on the Website sends a copy of the receipt to the contact phone number and/or email address specified during registration (in accordance with Federal Law 54-FZ).

6.4. The Seller has the right to provide discounts on Goods and establish a bonus program. The types of discounts, bonuses, the procedure and conditions for accrual are indicated on the Website and can be changed by the Seller unilaterally.

6.5. The Seller keeps statistics of the orders purchased by the Buyer. If the number of unbought orders is more than 50%, the seller has the right to demand an advance payment for the order and limit the number of items in the order.

6.6. The Seller has the right to limit the payment methods available to the Buyer depending on the total cost of the order.

7. Return of goods and funds

7.1. Return of Goods of proper quality

7.1.1. The Buyer has the right to refuse the ordered Goods at any time before receiving it, and after receiving the Goods-within 14 days, not counting the day of purchase, with the exception of the Goods specified in clause 7.1.4. of this Agreement. The return of Goods of proper quality is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified Product are preserved.

7.1.2. If the Buyer refuses the Goods in accordance with clause 7.1. 1. The Seller returns to him the cost of the returned Goods, except for the Seller's expenses related to the delivery of the returned Goods by the Buyer, within 10 days from the date of receipt of the returned Goods at the Seller's warehouse, together with the return application filled out by the Buyer on the page zummagic.ru/vozvrat-tovara.

7.1.3. If at the time of the Buyer's request a similar product is not available for sale from the Seller, the Buyer has the right to refuse to fulfill this Agreement and demand a refund of the amount of money paid for the specified Product. The Seller is obliged to return the amount of money paid for the returned goods within 10 days from the date of return of the Goods.

7.1.4. The list of non-food products of proper quality, approved by the Decree of the Government of the Russian Federation No. 55 of January 19, 1998, is not subject to return or exchange for similar goods of other sizes, shapes, dimensions, styles, colors or configuration.

7.1.5. Partial return/exchange of Goods of proper quality issued in one Order is possible with full redemption and subsequent compensation by the Buyer to the Seller of delivery services.

7.2. Return of Goods of improper quality:

7.2.1. A product of improper quality means a product that is defective and cannot ensure the performance of its functional qualities. The received Product must match the description on the Website. The difference between the design elements or design from the description stated on the Site is not a sign of improper quality.

7.2.2. The appearance and completeness of the Goods, as well as the completeness of the entire Order, must be checked by the Recipient at the time of delivery of the Goods in the presence of a representative of the store or courier service.

7.2.3. Upon delivery of the Goods, the Buyer puts his signature in the delivery receipt in the column: "I have accepted the order, the completeness is complete, I have no complaints about the quantity and appearance of the goods." After receiving the Order, claims for external defects of the product, its quantity, completeness and presentation are not accepted.

7.2.4. If the Goods of improper quality were transferred to the Buyer and this was not agreed in advance by the Seller, the Buyer has the right to use the provisions of Article 18 "Consumer rights when defects are found in the goods" of the Law on Consumer Rights Protection.

7.2.5. Claims for the refund of the amount of money paid for the goods are subject to satisfaction within 10 days from the date of submission of the corresponding claim (Article 22 of the Law of the Russian Federation "On Consumer Rights Protection").

7.3. The refund of funds is carried out by returning the cost of the paid Goods in the same way as it was paid or by bank transfer.

8. Responsibility

8.1. The Seller is not responsible for the damage caused to the Buyer as a result of improper use of the Goods purchased in the Online store.

8.2. The Seller is not responsible for the content and functioning of external sites.

9. Confidentiality and information protection

9.1. User's Personal Data/The data of the Buyer are processed in accordance with the Federal Law "On Personal Data" No. 152-FZ.

9.2. When registering and placing an order on the Website, the User/The buyer provides the following information: Last name, First name, Patronymic, contact phone number, email address, delivery address of the goods.

9.3. The Seller has the right to use the "cookies" technology. "Cookies" do not contain confidential information. The Visitor / User / Buyer hereby agrees to the collection, analysis and use of cookies for the purposes of generating statistics.

9.4. The Seller receives information about the ip address of the Site visitor zummagic.ru. This information is not used to establish the identity of the visitor.

10. Validity period of the Public Offer

10.1 This Public Offer comes into force from the moment of its acceptance by the Site Visitor/By the Buyer, and is valid until the moment of revocation of the acceptance of the Public Offer.

11. Additional terms and conditions

11.1. The Seller has the right to assign, or in any other way transfer its rights and obligations arising from its relationship with the Buyer to third parties.

11.2. The Online store and the services provided may be temporarily partially or completely unavailable due to preventive or other work or for any other technical reasons. The Seller's technical service has the right to periodically carry out the necessary preventive or other work with or without prior notification of the Buyers.

11.3. To the relationship between the User/The provisions of the Russian legislation are applied by the Buyer and the Seller.

11.4. In case of questions and complaints from the User/The Buyer must contact the Seller by phone or by any other available method. The parties will try to resolve all disputes that arise through negotiations, if an agreement is not reached, the dispute will be referred to a judicial body for consideration in accordance with the current legislation of the Russian Federation.

11.5. The court's recognition of the invalidity of any provision of this Agreement does not entail the invalidity of the remaining provisions.