There is both hatred and love in everyone

There is both hatred and love in everyone. If you use rude, harsh words full of hatred, then the rage of another person will awaken, and he will return to you back what you gave him.
But if you are dealing even with an enemy, but at the same time use loving, kind words and treat him politely, his anger will be defeated, and love will gradually take over.
The love that you have awakened in him will be stronger than his hatred, and he, in turn, will sooner or later begin to love you. This is natural.